Designing Strategic, Empathy-Driven Experiences That Deliver Impact and Inspire Connection.
I’m a UX Designer & Strategist with 5+ years of experience creating human-centred, data-informed solutions. I specialize in transforming complex challenges into clear, intuitive experiences that balance user needs with business goals while fostering growth and engagement.
Proven expertise in transforming complex challenges into intuitive, user-centric designs, from concept to high-fidelity prototypes.
Strong focus on research, product psychology, and accessibility to create designs that foster engagement, retention, and growth.
Collaborative approach with cross-functional teams in Agile environments to align strategy, design and development for seamless integration.
While my experience spans a range of industries (SaaS, e-commerce, cybersecurity), I’m particularly passionate about designing for complex, high-impact products where usability and user experience can make a significant difference. Whether tackling a new project or refining an existing solution, I approach every challenge with curiosity, empathy, creativity, and a commitment to continuous improvement.
Outside of work, I find inspiration in nature, plants, animals, and moon phases — elements that influence my creativity and design philosophy.
“Diandra played a pivotal role in developing a new product from the ground up as a UX/UI Designer at Facilisgroup from 2021–2022. She demonstrated strong UX research, UI design, and information architecture skills throughout the process. She excelled in fostering creativity, problem-solving, and advocating for user-centric principles while bridging design and development. Diandra's professionalism, work ethic, and dedication to enhancing user experiences would make her a valuable asset to any team. I would strongly recommend Diandra for UX/UI design roles in the future.”
- Sarah Louise Dowling
UX/UI Manager at Facilisgroup
“Diandra is a former colleague of mine who mentored me during my field placement, where her guidance was invaluable. What stood out to me most was her customer-centric approach, as she demonstrated a deep understanding of user needs and a passion for creating accessible, inclusive experiences. She seamlessly blends design with data-driven insights and customer feedback while balancing both user experience and client requirements, making her a tremendous asset. In addition, her collaborative nature and thoughtful perspective make her an excellent addition to any team she joins, particularly those focused on empathy-driven design and enhancing user journeys.”
- Niall Boyd
Graphic Designer at Creative TRND
Let’s work together—get in touch to start the conversation!
Please fill out the form or email me at diandranicolethompson@gmail.com